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We take pride in our handcrafted products and want you to be completely satisfied with your purchase. Please review our return policy below:
All Sales Are Final: Due to the nature of our products, all sales are final. We do not accept returns or exchanges. We encourage you to carefully review product descriptions and ingredients before making your purchase.
Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 7 days of delivery. We will gladly assist you in resolving the issue, which may include a replacement or store credit at our discretion.
Customer Support: If you have any questions or concerns about your order, please reach out to our customer support team here. We’re here to help!
Shipping Info
At Truly Tallow, we aim to make your shopping experience smooth and convenient. Here’s everything you need to know about our shipping options:
Canada
Flat Rate Shipping: $11
Free Shipping: On orders over $110
United States
Flat Rate Shipping: $12
Additional Information
Processing Time: Orders typically process within 2-5 business days.
Delivery Times: Vary based on location; please allow additional time for international deliveries.
If you have any questions or need assistance with your order, feel free to contact our customer support team.
Thank you for choosing Truly Tallow! We appreciate your support and look forward to shipping our products to you! Contact us for help with shipping here.